A developer who works closely with us has suggested the following fix:

eaDocX seems to be using MSScriptControl COM component. Changing the code to set timeout of the script to “-1” will make script run without showing the pop-up message. See this link http://www.jose.it-berater.org/scripting/msscript/iscriptcontrol_timeout.htm

Are you able to confirm whether this change would resolve the issue and if so, whether it can be implemented possibly as a switch?

Thanks.