Thank you for getting back to me so quickly. Fully appreciate this won’t be an easy one as this is very far removed from normal processing parameters.
Steps as follows:
– open document set diagram (this contains 10 doc elements)
– right click and choose to generate all documents via menu options
– Choose to increase Build number only
– Generate all
I think we saw the issue before when someone didn’t update the repository location on their machine within the eaDocX repository settings, so that might be one way to duplicate it without needing to rely on an unstable network connection.
It looks as if the connection between the element and the physical file is being lost once eaDocX determines it cannot successfully find / connect to the file. Seems odd at this point that the tool appears to choose to remove the link rather than just stop trying and presenting an error message.
