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  • 23 September 2014 at 8:03 am in reply to: Incorrect ‘No More Floating Licences’ Message #7076
    Volkmar Gann
    Participant

    Thanks to eaDocX Support for the fast response.
    Indeed, the virtual Server environment could cause problems. We moved the LSA to a real server and now we have access to licences and can work.

    22 September 2014 at 12:40 pm in reply to: Incorrect ‘No More Floating Licences’ Message #7073
    Volkmar Gann
    Participant

    I have a similar problem as described before.
    When starting eaDocX I got the message ‘No more floating licences available’. The data in the eaDocX Licence Information GUI is empty and I have to re-enter the Licence key. After doing this I got the message ‘Ungültige Zeichen in einer Base-64-Zeichenfolge’.
    The Licence Server Statistics Tool shows the licences correctly. They are all available. I used the same information (licence server ip address and port) but the validiation fails as described.

    As we have to generate documents soon I am interested in having a solution as fast as possible.

    Who has an idea how to preceed?

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