Exception thrown after EA Update

This topic has 2 replies, 3 voices, and was last updated 12 years, 2 months ago by Christian Valder.

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23 July 2013 at 9:45 am #6825

Phil Chudley – Dunstan Thomas
Participant

After update EA to a latest build (1008) in my case, when eaDocX is started it throws an exception (null pointer) and seems to indicate that no licence has been found.

So, re-entering the licence solves the problem, but should it be necessary to re-renter the licence after a new version of EA has been installed?

This happens every time a new build (or version) of EA is installed.

Cheers

23 July 2013 at 9:48 am #6826

eadocX Support
Participant

Ah yes- I know about this one.
It comes about because EA keeps the eaDocX settings in a user.xml file, which is created from new for each EA release, in a new folder under user/app data/….
I can’t figure out how to go searching the user’s appdata folder, to look for older EA versions, and then read the old user.xml.
Maybe I’ll ask Sparx to use the same appdata each time…

10 October 2013 at 11:51 am #6827

Christian Valder
Participant

After today’s update of EA to build 1009 I was asked to re-enter my serial number.
After following this request I was told, that now my serial number is in use twice.

What shall I do?

Cheers, Christian.
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