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Home › Forums › eaDocX queries › Poor rendering of fonts and sizes?

Viewing 4 posts - 1 through 4 (of 4 total)
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  • 5 September 2019 at 12:07 am #9268
    David O’Driscoll
    Participant

    Hi

    I’m trialing eaDocX, but am finding it impossible to work with.

    The screen is not rendering well, with very small fonts and window sections not scaling appropriately. See attached for an example, although this was a better situation than some that I encountered.

    I am using Windows 10 (latest version) on a modern notebook (hi res) with EA15.

    Kind regards
    David

    5 September 2019 at 11:14 am #9269
    eaDocX Web Support Team
    Participant

    Hi David.
    I’m really sorry about this – it is a known feature when using eaDocX with hi-res notebooks and one which we are working on.
    In the meantime, can I suggest you install the trial on a desktop machine or plug your notebook into a larger screen? That will get you going in the short term.

    Thanks

    7 September 2019 at 3:34 am #9270
    David O’Driscoll
    Participant

    Sorry guys – that is a deal breaker.

    I use this notebook for my work as a consultant, so there is no other compouter to install on. And I am using a wide-screen external monitor (also hi-res) when at my office and have no control over gear at my client’s offices.

    Furthe reading on this forum shows that this has been a problem for quite some time, which doesn’t say much for your software maintenance. I will look elsewhere for a solution.

    9 September 2019 at 11:03 am #9271
    eadocX Support
    Participant

    For the avoidance of doubt, whilst we try to make eaDocX as good as possible, it’s still just me doing all the development. So yes, we have known about this for some time, and we are working on it, but I’ve only a finite amount of time.

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