simon davis

[simon davis]

Yes, apparently the SysAdmin had to install it of a local (to the server) drive.

Unfortunately the client cannot see the server.

[simon davis]

This appears to be because the install was attempted off a network drive. How bad is that.
We are now attempting to install off a local drive.
I’ll keep you posted.

[simon davis]

Ah, yes, there might be more clues if the error message was meaningful, or there were messages in the windows event log

In answer to the questions:
That would be W2008R2, fully patched
install by user with full admin rights,
we just bought the product, so we have never run it before,
this is the very first time we have attempted to install it.

I also submitted a service request on this (but no response yet).
As noted above we are trying to install it.

thanks

• This reply was modified 11 years, 2 months ago by simon davis. Reason: tidy up

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