Okay!
I have completed my investigations, and here are the results…
Environment 1-
eaDocX = 3.5.9.7
EA = 13.0.1310
Office Pro Plus 2010 = v14.0.7194.5000
Environment 2-
eaDocX = 3.5.9.7
EA = 13.5.1352
Office Pro Plus 2013 = v15.0.5015.1000
The repository for both environments is the same.
If I generate the document in E1, all is well.
IF I generate the document in E2, the diagrams are truncated.
If I generate the document in E1 and open in E2, all is well.
If I generate in E2 and open in E1, the documents are truncated.
My hypothesis is that the issue is with generating the document in Office 2013. What is really irritating (and amusing) is that, as the document is being generated in E2, I can see the diagrams correctly. However, once the document is fully generated, they are truncated. One more thing I may try is to generate a draft version of the document to see if the issue is when the cross+references and links are created.
Not sure if this information is useful for anything, other than preventing someone else from tearing their hair out trying to diagnose a weird problem. If anyone has other thoughts or input, I’d certainly be interested in seeing/hearing it.
