Incorrect ‘No More Floating Licences’ Message

[Gareth Roberts]

We’ve restarted but have the same issue. When I enter the licence key on the stats/stats.aspx page and click [Get Activation Data], I get the message ‘Error: Root element is missing’ at the bottom of the page.

(As a side note I realise that earlier I was using the incorrect URL since I’d copied the example from the help PDF which has ‘/aspx’ instead of a ‘.aspx’)

• This reply was modified 10 years, 10 months ago by Gareth Roberts.