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Home Forums eaDocX queries Incorrect ‘No More Floating Licences’ Message Incorrect ‘No More Floating Licences’ Message

Home Forums eaDocX queries Incorrect ‘No More Floating Licences’ Message Incorrect ‘No More Floating Licences’ Message

#7069
Gareth Roberts
Participant

We’ve restarted but have the same issue. When I enter the licence key on the stats/stats.aspx page and click [Get Activation Data], I get the message ‘Error: Root element is missing’ at the bottom of the page.

(As a side note I realise that earlier I was using the incorrect URL since I’d copied the example from the help PDF which has ‘/aspx’ instead of a ‘.aspx’)

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