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Home › Forums › eaDocX queries › Incorrect ‘No More Floating Licences’ Message › Incorrect ‘No More Floating Licences’ Message
We’ve restarted but have the same issue. When I enter the licence key on the stats/stats.aspx page and click [Get Activation Data], I get the message ‘Error: Root element is missing’ at the bottom of the page.
(As a side note I realise that earlier I was using the incorrect URL since I’d copied the example from the help PDF which has ‘/aspx’ instead of a ‘.aspx’)
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