What seems to have happened is that the eaDocX Profile, which is stored at the bottom of the Word document, has been deleted. This can happen when you delete blank pages at the end of a document, or do other tidying-up, espevcially if done outside of eaDocX.
That’s why when the document is opened in eaDocX, even though the Profile is in a hidden text Word field, we make all hidden text visible, so you remember not to delete it.
Ideally, we’d hide the eaDocX profile in another part of the Word document, but this is a Word 2007+ capability, so we’d have to leave behind our customers who have to use Word 2003.
Sorry, but there is no fix for this, expect to revert to a previously saved version of the document (Word Autosave?). If you’re using eaDocX Corporate Edition with Document Management enabled, each new version will be saved as a separate file, so going back one version is a little less painful, but that doesn’t help you right now.
