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Free 1-2-1 Trial Support

1 hour of free online support to help you make the most of eaTeamWorks

Discover how using eaTeamWorks will transform your EA modeling. Improving quality, speeding up model updates, revealing new insights, coordinating multiple projects and sharing business critical information.

    Request a 1-2-1

    Scalable modeling solutions

    As EA models grow, and more modelers join the team, it’s clear that you need tools to help you manage your model, and to make sure everyone can work efficiently and deliver quality modeling.

    And when you give more people visibility of your modeling with Prolaborate, then model quality and consistency becomes even more critical.

    That’s where eaTeamWorks fits in. Find out the different ways that eaTeamWorks can improve your EA modeling in a 1-2-1 with our team.

    (The offer of help is not limited to just eaTeamWorks. Customers tell us that using our software can change how they use EA, so we’re happy to provide advice to you on how you’re using EA.)

    Please note that we’re EA users ourselves, but that means we don’t know everything about everything in EA: we’re best in the Business Analysis area, but have used most bits of the tool a little. Where we don’t know, we can can usually direct you to other sources of help.


    • Open to anyone who is trialing eaTeamWorks
    • Support is available over the phone, via online chat, or video/screen share (recommended)
    • We have experience of using Skype, Teams, WebMeeting, GoToMeeting and Zoom but can use others if required.
    • Offer is limited to 1 hour per product, per organization, not per user. So if there are 10 of you evaluating eaTeamWorks, sorry, but you don’t get 10 hours of support!
    • Minimum period for a session is 1/2 hour, so a maximum of 2 x 1/2 hour per organization
    • Confidentiality. Any communication you have with us is subject to normal commercial confidentiality: we won’t tell anyone else about what we talk to you about. Within the 1 hour support period, there just isn’t time to time to organize customer-specific non-disclosure agreements. So, if your content is very sensitive, we suggest you create a share-able model which has non-sensitive content.

    If you need additional support for your project beyond the free 1 hour, you can buy Remote Support.

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    Download a free trial

    Download eaTeamWorks today for several free for life features, plus no obligation, 30-day trials of all the products: eaDocX, ea Revision Manager, eaSheets, Model Expert and PortfolioManager. Discover for yourself why we sell the world’s best-selling Enterprise Architect extension.