They certainly SHOULD work – that’s the same config I have on my machine!
If the installation has worked, then you should see a new option on the EA ‘Add-ins’ menu for eaDocX: if not, the install didn’t work.
If you can see this option, choose ‘Add-ins’ (‘Extensions’ for later EA versions) then eaDocX | Help | Check Installation.
This will run some simple checks to make sure eaDocX can talk to (1) EA and (2) Word.
If that fails, please let me know, and we’ll investigate further.
Problems like this are usually because of some security restrictions on how Word can be used, and are difficult for us to detect as we’re installing eaDocX.
